Get in touch with our team by email or phone to learn more about our covers, and we’ll send you all the information you need. We’ll support you throughout the ordering process, providing you with all the tools and tips you need to explain our products to your patients and place orders easily.

It’s very simple! All you need to do is complete our order form, which only takes a few minutes. Depending on the type of cover, we’ll need some measurements, information about the prosthesis and the patient’s design preferences, such as models and colours.

Yes. We have promotional materials and display samples to help you present our products to your patients. Get in touch with us and we’ll explain how to do it.

Yes. Our team provides technical support before, during and after the manufacturing and fitting process. We’re with you every step of the way!

You don’t need any special tools, just a flexible measuring tape to take the required measurements. Our order forms clearly indicate which measurements are needed, and the whole process only takes a few minutes. If you don’t have our order forms, get in touch with us and we’ll send them to you.

Yes, absolutely! One of ADDDITION’s main goals is to make both legs look as symmetrical as possible. That’s why we design our covers to achieve an anatomical, natural appearance that closely resembles your patient’s healthy leg.

Yes. Our covers are compatible not only with electronic knees, but also with mechanical knees and components from leading manufacturers, including Ottobock, Össur, Blatchford, BrainRobotics, Proteor and Nabtesco. If you have any questions about compatibility, please get in touch with us.

The timeframe varies depending on the type of cover and level of customisation, but it is normally 1–3 weeks from receipt and confirmation of the order.

We are available in many countries and continue to grow. To find out whether our covers are available in your country, email us at info@adddition.com or visit the Contact > Distributors & Partners section of our website.

The cover, securely packaged for shipping, care and maintenance instructions for the patient, as well as any additional protective or fitting materials required, depending on the type of cover.

Our covers are designed to be fitted to the prosthesis in just a few minutes. Most covers require no special tools or advanced manual skills. Our covers consist of two pieces: a front and a back. The front piece has a specific attachment designed for each prosthetic knee or for a particular component of the cover. The back piece attaches to the front using powerful neodymium magnets or screws.

Yes. We have videos and technical documentation to make fitting the cover as easy as possible. Get in touch with us and we’ll send them to you in whichever format is most convenient for you.

The cover will arrive ready to be fitted directly onto the patient’s prosthesis. However, if any adjustment is needed, our technical team will provide you with the most appropriate solution. Just get in touch with us and we’ll help you.

It hasn’t happened to us so far, but if your package arrives damaged, please let us know as soon as you receive it so that we can assess the condition of the cover and find the best solution. If it needs to be repaired or replaced, we’ll do so as quickly as possible so that you can receive it in perfect condition. We work with trusted shipping companies and use specially designed packaging to protect the cover as much as possible during transport. However, we know that unexpected things can happen. The important thing is that you can rely on us to take care of the solution.

Simply contact us by email or phone. Together, our team and your orthopedic clinic will manage the repair or replacement as quickly as possible, so that your patient doesn’t have to wait any longer than necessary.